Technology considerations when scaling AI across an organization
Podcasts Andrew Welch Podcasts Andrew Welch

Technology considerations when scaling AI across an organization

Join me—Andrew Welch—with HSO’s "Dynamics Matters” podcast host Michael Lonnon for part five of our AI strategy miniseries as we return to the centrality of data in this episode, talking Microsoft Fabric and the future roadmap for Microsoft’s data + AI technologies, the importance of ecosystem-oriented architecture (EOA) to scaling artificial intelligence, the need for organizations to change how they budget technology initiatives, and how to organize an IT team for the age of AI as the IT Tower of Babel rears its ugly head once again.

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Whitepaper: “Crafting Your Future-Ready Enterprise AI Strategy”
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Whitepaper: “Crafting Your Future-Ready Enterprise AI Strategy”

It is yet unknown if artificial intelligence is more akin to a “great inventions” of the 19th and 20th centuries, or if it will ultimately represent another more incremental evolution of existing capabilities. The former—as seems more likely given the immense investments being made today—will present significant challenges to nearly every organization that, having become accustomed to incremental change, is suddenly faced with a “great inventions” caliber paradigm shift that AI seems to portend. This white paper explores foundational concepts for AI technology and your AI strategy, five pillars for your AI strategy—data consolidation, data readiness, incremental AI, differential AI, scaling AI—and trends that are likely to shape AI in organizations going forward.

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Christmas gifts from Microsoft (and one from a listener!)
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Christmas gifts from Microsoft (and one from a listener!)

Complete with twinkling lights, baubles, questionable sweaters, gnomes, and patriotic Christmas stockings: Mark, Andrew, Ana, and Chris celebrate the holidays and the year’s last episode of the Ecosystems podcast. Together we explore AI's practical business applications, our takes on the recent chaos at Open AI, and our thoughts on a great listener question. Microsoft Ignite is just weeks behind us, so we close out the year sharing our favorite Christmas gifts from Microsoft, new or now generally available tech that has us really excited.

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UN Low-Code + API Summit 🇪🇸
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UN Low-Code + API Summit 🇪🇸

Wave periods between major innovation in the cloud are growing shorter. We no longer have the luxury of waiting it out, of adopting later. Cloud ecosystems built on strategic foundations create the conditions to absorb successive waves of change. This session explored the history of these wave periods and implications that quickening technological innovation hold for global organizations, overviewed the “strategic pyramid” model for activity and system-based value in the cloud, introduced a reference ecosystem map built with ecosystem-oriented architecture, applied this architecture to a UN organizational context, and linked the architecture to a combination of Azure data, Azure AI, and Power Platform technologies.

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Human and organizational considerations in “Scaling AI”
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Human and organizational considerations in “Scaling AI”

In time, most organizations will turn their attention from future readiness and establishing themselves with AI to focus instead on scaling (and sustaining) their investment in AI and the data platform upon which it depends. Put another way, one-time consolidation and readiness of data combined with a few AI-driven workloads does not a future-ready organization make. You see, there are non-technical organizational and human considerations that should be taken as you scale AI across the organization. This significant element of people-centric scaling and change management is required here, in other words, to scale AI by baking it into the way people work.

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Data is central to ecosystems!
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Data is central to ecosystems!

Chris, Ana, Mark, Andrew, and Will take on the crucial role of data in technology and business strategies, and in building cloud ecosystems that reflect those strategies. We’re seeing a bit transition in technology where data ought to be prioritized over individual applications within an ecosystem... but many organizations, their technology partners, and individual technology practitioners have been slow to adjust their thinking to this paradigm. They critique common practices in organizations where data is often neglected, leading to inefficiencies and missed opportunities. The episode highlights the need for a data-centric approach in technology development and organizational planning, underscoring the value of data quality, integration, and management.

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Differential (Aspirational) AI
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Differential (Aspirational) AI

We’re on to what I think popular culture would consider the “fun” bit, or at least the bit that dominates the imagination when it comes to artificial intelligence’s supposedly boundless possibilities. Whereas Incremental AI includes the scenarios that improve upon solo human performance of activities that would have been performed anyway, “Differential AI” broadly encapsulates workloads that would not have likely been performed by humans alone, scenarios that are valuable to the organization because they allow you to jump out ahead of your competition, to offer your customers something that you’d not have otherwise been able to provide. I toyed with the idea of calling this “Secret Sauce AI” or “Moonshot AI” to underscore the point.

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Incremental AI for the people!
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Incremental AI for the people!

What I will call “Incremental AI” is a broad, conceptual category of workloads in which AI is applied to bring speed, efficiency, scale, accuracy, quality, etc. to activities that a human would have otherwise performed. Microsoft’s Copilot capabilities (for the most part) squarely fall into this bucket as they help their end user to find information more granularly, identify highest-potential sales targets more accurately, create content more quickly, book appointments more efficiently, write code more effectively, etc.

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AI Innovation Day  🇳🇱
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AI Innovation Day 🇳🇱

It is as yet unknown if artificial intelligence is more akin to a “great invention” of the 19th and 20th centuries, or if it will ultimately represent another more incremental evolution of existing capabilities. The former—as seems more likely given the immense investments being made today—will present significant challenges to nearly every organization that, having become accustomed to incremental change, is suddenly faced with a “great inventions” caliber paradigm shift that AI seems to portend. Or, as I continue to remind the CIOs with whom I work closely, the grace period for organizations to get their act together and position themselves for the next wave is growing much shorter, the margin for error much more narrow. In this session we will explore AI strategies that are flexible, able to absorb tomorrow what we don’t fully grasp today, strategies that offer value to the organization beyond specific AI-driven workloads because the nature and value of these workloads will remain unclear for some time. We will understand core concepts behind AI acting on enterprise data, present a framework of five pillars upon which future-ready AI strategies are built, and discuss concepts and approaches to mitigate risk in your organization’s AI strategy.

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MS Stage 🇺🇦
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MS Stage 🇺🇦

It is as yet unknown if artificial intelligence is more akin to a “great invention” of the 19th and 20th centuries, or if it will ultimately represent another more incremental evolution of existing capabilities. The former—as seems more likely given the immense investments being made today—will present significant challenges to nearly every organization that, having become accustomed to incremental change, is suddenly faced with a “great inventions” caliber paradigm shift that AI seems to portend. Or, as I continue to remind the CIOs with whom I work closely, the grace period for organizations to get their act together and position themselves for the next wave is growing much shorter, the margin for error much more narrow. In this session we will explore AI strategies that are flexible, able to absorb tomorrow what we don’t fully grasp today, strategies that offer value to the organization beyond specific AI-driven workloads because the nature and value of these workloads will remain unclear for some time. We will understand core concepts behind AI acting on enterprise data, present a framework of five pillars upon which future-ready AI strategies are built, and discuss concepts and approaches to mitigate risk in your organization’s AI strategy.

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Architect strategic foundations
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Architect strategic foundations

Establishing strategic foundations for the business of modern technology is essential for long-term success. Neglecting ongoing planning can lead to problems. Adapting to changing technology landscapes and evolving technology leadership roles are crucial, and aspiring cloud ecosystem architects need a strong foundation, adaptability, and specialized roles in organizations managing technology ecosystems. Join us as we banter on.

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AI = Data, good and ready
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AI = Data, good and ready

Join me—Andrew Welch—with HSO’s "Dynamics Matters” podcast host Michael Lonnon for part one of our AI strategy miniseries as we geek out about data consolidation and AI-addressable data storage, Microsoft Fabric, data hygiene, data readiness and the “cloud landing zone”, data distribution and more as you craft + execute your future-ready AI strategy.

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NetHope Global Summit 🇩🇪
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NetHope Global Summit 🇩🇪

Non-profits and NGOs the world over are struggling with the shift in cloud technology from activity-based to system-based value. This means that value is shifting from the use of siloed “point solutions” in the direction of architecting strategic foundations and building platform ecosystems—the fabric into which applications, infrastructure, integrations, and the modern data platform is woven. This strategic approach to cloud technology is critical for organizations wishing to become “future-ready”, harness the power of AI, drive down costs, increase operational efficiency, and better serve employees, volunteers, partners, and constituents. In the Microsoft Cloud, workloads are increasingly being built to (a) integrate with one another, (b) integrate with the broader cloud estate, and (c) make use of common building blocks such as core platform services, Azure application and integration services, the “Fabric” modern data platform, and Power Platform. In other words, solutions are being tied together rather than architected in isolation, and this is generating vast datasets built as "single sources of truth". This session will get you thinking like the world's boldest solution and enterprise architects as we explore real-world examples of how organizations are stitching their workloads together into an ecosystem, best practices for doing so, and lessons learned along the way.

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South Coast Summit 🇬🇧
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South Coast Summit 🇬🇧

Convergence and integration of technical services are coupling with modern organizational models for accelerating rapid application development to create more and more scenarios where Power Platform and the Azure Data Platform are inextricably linked. Put another way, the data platform has grown ever more sophisticated whilst at the same time solutions developed in Power Platform demand access to more and more enterprise data. This session explores five strategies for integrating these two technology sets in the Microsoft Cloud: Point to Point, Direct to Master Data, Master Data Node, Data Landing Zone, and Modern Data Platform. We’ll consider ideal scenarios, advantages, and disadvantages of each before concluding with real-world examples of organizations who have done this in practice across several industries.

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Building the platform ecosystem
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Building the platform ecosystem

This fourth episode of the Ecosystems podcast dives into “building the platform ecosystem” as we discuss integrated landing zones and unified data languages in cloud platforms, promoting people-centric tech dialogues, and the idea of institutional data models to accelerate app dev and normalize transactional data throughout the ecosystem. This strategy eases tech adoption to spur organizational growth in the cloud. It underscores tool encapsulation, cultural respect, proactive leadership, and promotes organizational learning and adaptability. Success in tech demands technical skills, storytelling, change management, continuous learning, and crucial consulting support for knowledge transfer and project success… so we finish with our recommendations for technology practitioners seeking to modernize their own skills for the ecosystem era.

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Nordic Summit 🇩🇰
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Nordic Summit 🇩🇰

Convergence and integration of technical services are coupling with modern organizational models for accelerating rapid application development to create more and more scenarios where Power Platform and the Azure Data Platform are inextricably linked. Put another way, the data platform has grown ever more sophisticated whilst at the same time solutions developed in Power Platform demand access to more and more enterprise data. This session explores five strategies for integrating these two technology sets in the Microsoft Cloud: Point to Point, Direct to Master Data, Master Data Node, Data Landing Zone, and Modern Data Platform. We’ll consider ideal scenarios, advantages, and disadvantages of each before concluding with real-world examples of organizations who have done this in practice across several industries.

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Emergency Tech Show 🇬🇧
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Emergency Tech Show 🇬🇧

Join Microsoft cloud expert Andrew Welch on a journey to discover the digital building blocks for creating a platform-first law enforcement approach. One that enables UK Police forces to benefit from advances in technology, but that enables rapid and cost-effective deployment of connected applications. Hear also how the MET Police resolves Grey IT challenges using this innovative approach.

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Creating the conditions for success in your ecosystem
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Creating the conditions for success in your ecosystem

We’re focused on the “Strategic Pyramid” for the cloud in this episode of the Ecosystems podcast. Touching on the complexity of workload implementation, we then delve into the concept of “creating the conditions for success”. This pyramid looks at the depth of layers when building a cloud ecosystem, and explores how technology functions within organizations. The focus shifts towards creating the right conditions for success rather than just implementation. We then discuss the importance of evolving from governance to strategy and conclude that without proper governance, organizations are destined for failure.

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NXUnite Panel 🇺🇸
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NXUnite Panel 🇺🇸

It is as yet unknown if artificial intelligence is more akin to a “great invention” of the 19th and 20th centuries, or if it will ultimately represent another more incremental evolution of existing capabilities. The former—as seems more likely given the immense investments being made today—will present significant challenges to nearly every organization that, having become accustomed to incremental change, is suddenly faced with a “great inventions” caliber paradigm shift that AI seems to portend. Or, as I continue to remind the CIOs with whom I work closely, the grace period for organizations to get their act together and position themselves for the next wave is growing much shorter, the margin for error much more narrow.

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The legacy and future of “implementing workloads”
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The legacy and future of “implementing workloads”

Are you ready to level up your tech game? Tune in as our expert co-hosts Ana Demeny, Andrew Welch, Chris Huntingford, and William Dorrington dive deep into the intricacies of technology strategy and implementation. From ensuring your projects thrive in larger ecosystems to the significance of balancing expertise and wisdom, this discussion sheds light on the evolving landscape of tech. Join us in this thought-provoking conversation where we explore the transformation from being experts in a field to wise decision-makers in tech. Don't miss out on the valuable insights shared by our panelists!

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